Heritage Senior Living LLC, a senior housing management company, announced four of its senior living communities in Berks County are the only locations from the area named Caring.com’s Caring Stars 2024.
Caring.com is a leading senior living referral service and a top site for senior care reviews.
Chestnut Knoll Personal Care and Memory Care in Boyertown; Keystone Villa at Douglassville, a multi-level care campus offering independent living, personal care and memory care; Keystone Villa at Fleetwood, an independent living and personal care community located in Blandon; and Manor at Market Square, a multi-level care community offering independent living, personal care and memory care in downtown Reading, are each top rated for excellence in senior living and care.
Chestnut Knoll, an eight-time recipient, and Keystone Villa at Fleetwood, a four-time recipient, are considered Caring Super Stars for having earned the Caring Stars award in three or more years.
Caring Stars 2024 includes 375 senior living communities in 36 states. In Pennsylvania, there are 20 Caring Star communities named over 13 counties.
The nationally recognized Caring Stars program started in 2012 as the first “best senior living” award in its industry, with winners determined through consumer ratings from authenticated feedback given by seniors and their families and other strict quality criteria.
Reviews are subject to re-evaluation to uphold publication validity and avoid giving the award based on any reviews with conflicts of interest or other guidelines concerns.
Additional requirements for consideration include an overall average rating of 4.5 stars or higher and published responses for any 1-star or 2-star negative reviews on their Caring.com profile; meet specific criteria for review volume and recency; and have at least one 5-star review published on or before Oct. 15. Caring also screened finalist communities using licensing information on the state agency websites, where applicable, and data publicly available.
“Thank you to our residents and families for recognizing our quality of care and services with your honest reviews and to our caregivers and staff for their commitment to providing support, comfort and compassion every day,” said Gretchen Vakiener, vice president of sales and marketing for Heritage Senior Living. “Heritage Senior Living is proud of our communities for achieving this service excellence award, which is a testament to their continually outstanding efforts to improve their resident’s quality of life.”
Heritage Senior Living LLC is based in Blue Ball, Lancaster County, and manages 19 senior living communities and a home-care agency with locations throughout Pennsylvania, New Jersey and Virginia.
About Chestnut Knoll Personal Care and Memory Care: Chestnut Knoll offers personal care and memory care residences at an affordable month-to-month lease with no buy-in fees. Services include 24-hour personal care assistance with medical support, meals, housekeeping, social events, and transportation. All residents have access to FOX Optimal Living, an evidence-based continuum of wellness and rehab services. Winner of Caring Super Stars 2024 by Caring.com for service excellence and A Place for Mom’s 2023 Best of Senior Living Award recipient. To learn more about our award-winning community, visit www.chestnutknoll.com or call 610-473-8066.
About Keystone Villa at Douglassville: Keystone Villa at Douglassville provides independent living, personal care and memory care on one campus. Seniors choose from spacious studios and one-bedroom or two-bedroom apartments designed to suit their style. There are no buy-in fees or hidden costs, and the apartments are leased on an affordable month-to-month basis. Winner of Caring Super Stars 2024 by Caring.com for service excellence and A Place for Mom’s 2023 Best of Senior Living Award recipient. To learn more about our award-winning community, visit www.keystonevillaatdouglassville.com or call 610-385-5000.
About Keystone Villa at Fleetwood: Keystone Villa at Fleetwood offers an affordable month-to-month lease with no buy-in fees or hidden costs. Seniors enjoy an abundance of social opportunities, deliciously prepared meals, housekeeping and much more. Our retirement community provides independent living and personal care options with services and amenities that create a comfortable, carefree lifestyle. Keystone Villa at Fleetwood has spacious floor plan options, including studios and one- and two-bedroom apartments. Winner of Caring Super Stars 2024 by Caring.com for service excellence and A Place for Mom’s 2023 Best of Senior Living Award recipient. To learn more, visit www.keystonevillaatfleetwood.com or call 484-637-8200.
About Manor at Market Square: Manor at Market Square is a unique retirement community offering Independent Living, Personal Care, Memory Care and Respite Care on an affordable month-to-month lease with no buy-in fees. Resident services include but not limited to personal care, medication management, nursing care, meals, housekeeping, social events and transportation. Winner of Caring Super Stars 2024 by Caring.com for service excellence and ranked 2023-2024 Best Independent Living by U.S. News & World Report. For more information, call 610-373-0800 or visit www.manoratmarketsquare.com.
